Frequently Asked Questions
Open a TappyLinks support ticket - Last Updated about a month ago

Open https://support.tappylinks.com/deskuss/open.php and follow any sign-in prompt.


1. Check the account name and email shown on the form.

2. Use the TappyLinks Support department.

3. Enter a short Issue Summary that identifies the problem.

4. Describe what you expected, what happened, and the steps that reproduce it. Include your device and browser if relevant.

5. Choose the closest Product or feature. You may also add a QR/page link or order reference.

6. Use the attachment control for a relevant screenshot, after removing private information.

7. Select Create Ticket and keep the ticket number shown on the resulting page.


The product choices all reach TappyLinks Support. You do not need to submit separate tickets to different departments. Never include your password, protection PIN, payment card details, API keys, or private medical data.


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