Frequently Asked Questions
What to check when your plan appears expired - Last Updated about a month ago

Select your account name in the TappyLinks dashboard and open Subscription. Check the plan name, active-until date, and displayed usage limits.


If your plan was just added or changed, reload the account page, then return to All and try Create again. In testing, the account page showed the new subscription before the previously open creation screen refreshed.


If creation still opens an expired-plan message or sends you to pricing, contact support with your account email, plan name, approximate time of the change, and the exact message. Do not make a second payment simply to troubleshoot a status mismatch.


A display such as NaN or a contradictory remaining-limit value should be reported with a screenshot. It does not, by itself, establish which features your account can use.


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